I discovered DHC online, while shopping for Simpson hardware. I called with some questions about availability of a number of items, drop shipment for large orders and some other somewhat obscure info that the local stores in WA were unable to answer. Dan Chaffee, the rep I spoke with, answered all of my questions and made some suggestions that were very helpful.
Dan gave me a quote that was easily better than I could do locally - drop shipped my order and I received it quickly and everything was correct.
I made a second order sometime later with the same results.
A third order was made - a rush order - as all work on the project was stopped until we received the specific brackets required. I was able to order from DHC with OVERNIGHT shipping ($$$) - and not only did I STILL save a little money (including overnight freight) - but received the shipment the next morning sooner than I could have picked them up locally.
You cannot do better than that.
While I like to buy locally when possible, DHC's knowledge and competence will bring me back to them any time I am shopping for the items they carry.
Highly recommended. 09/18/18