Our Service Pledge
DHC Supplies mission is to provide the best service possible to our
customers. We are an employee-owned company who understands the
importance of providing top notch service. Should you ever feel you are
not getting the service you require please call us immediately @
800-323-2999. We will do everything possible to rectify the problem.
Jobsite Delivery
We provide daily jobsite delivery to most areas in our service area. DHC Supplies reserves the right to charge a delivery fee on a case by case basis. If you are not in our service area we will ship your order by either UPS or common carrier and add the appropriate charge to the invoice.
Shipping Areas
We ship direct to all United States and Canadian addresses. All other international orders must use Bongo International for order processing. For more information please see our international shipping page.
Returns (less than 30 days)
Any unused inventory items can be returned for full credit within 30 days -
No Questions Asked! Exception: Stock items ordered at extraordinarily quantities must get approval before returning and may be subject to a 20% restocking fee.
Returns (more than 30 days)
Stock items kept for more than 30 days may be subject to a 20% restocking
charge depending on the reason for the return.
Special Orders
All special sales are final. If you do not have an account special orders will must be paid before
item(s) are ordered. Delivery date will be estimated but cannot be
guaranteed.
Warranties
DHC Supplies, Inc does not offer any warranties beyond those of the original manufacturer. If you do have a warranty or other issue with a product we will do everything possible make sure the situation is handle in a quick and timely matter.
Privacy
All information we receive from our customers will be held in the
strictest confidence. We do not sell or trade information with any
other company or group. Additionally we will never solicit further
business from you through e-mail or phone solicitation
without prior permission.
We accept the following payment methods:
For question regarding our service pledge and policies please visit our Service and Policy statement page.
We know your security and privacy are important. Please view our Security and Privacy page for more details.
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Should you have any comments or concerns regarding this website please contact our webmaster.
All information on this site is for informational purposes only and may not be up to date. We have provided additional information links on the product page whenever possible. Please refer to these links for confirmation of data provided. DHC Supplies, Inc. dba Cutting Edge building Supply does not warrant any information provided by third parties..
Copyright® 2007 DHC Supplies Inc. All rights reserved.
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