COVID-19 and Service Issues
DHC Supplies has been identified as an essential business and has remained open throughout the various phases of shutdowns. During this period we have faithfully shipped all orders that can be filled from our warehouse either the same day or next business day depending on the time and day of the order.
Unfortunately some of our vendors are going through COVID problems of their own, including lack of personnel and stock on hand. This is creating problems with shipping products on a timely basis not to mention back orders. This includes both stock orders to us as well as direct shipments to customers.
Please be assured that any direct shipments from vendors are being placed by the staff of DHC Supplies immediately and followed up on a daily basis. If there is going to be any abnormal delay we will notify you as soon as we are made aware.
At this time we cannot guarantee on time deliveries of any orders that are not coming directly from our warehouse. If you require more information about a product or order please do not hesitate to call our sales staff direct at 800-323-2999 during business hours.
We apologize for this inconvenience and hope the situation stabilizes in the near future.
DHC Supplies Employee-Owners